January 17, 2010 Coffee & Company

US and Canada Haiti Earthquake Relief FAQ - January 18, 2010

Q:  What is Starbucks doing to support relief efforts in Haiti?
A:  The Starbucks Foundation is contributing $1 million (U.S.) to the American Red Cross for Haitian relief efforts.  As well, starting Monday, January 18 at participating Starbucks stores in the U.S. and Canada, customers will be able to make monetary donations at store registers, with no purchase necessary, to benefit the American and Canadian Red Cross organizations.

Q: Which organization is Starbucks working with to help relief efforts in Haiti?
A: In the U.S. and Canada, Starbucks is working with the American and Canadian Red Cross organizations.

Q: Where can I make a donation?
A: Customers can make monetary donations (up to $249.99 in the U.S.) at participating Starbucks stores in the U.S. and Canada.  Please note that Starbucks is unable to generate tax receipts from the Red Cross in the U.S. or Canada and if customers need a receipt, they should donate directly to the Red Cross. 

Q: What if I can't get to a store location; can I donate money online at Starbucks.com?
A: Starbucks encourages its customers to give in any way possible; however, we are currently only accepting monetary donations at participating Starbucks stores.

Q: When can I make donations at Starbucks?
A: Starting Monday, January 18, customers can make monetary donations at participating Starbucks stores.

Q: Can I bring food, clothing or other items to Starbucks for the relief effort? 
A: Unfortunately, participating Starbucks stores do not have the resources to process clothing and food donations. We have also been advised that cash donations will provide the most direct, effective benefit to the Haitian communities.

Q: What is the relationship with Wyclef Jean?
A: Haitian-American musician Wyclef Jean has collaborated with Starbucks to encourage people to visit their neighborhood participating Starbucks store to make a monetary donation to the American and Canadian Red Cross organizations. To learn more about Jean's ongoing efforts in Haiti, go to www.yele.org and view his inspiring video at www.starbucks.com


 

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