November 18, 2016 Community

Starbucks Mobile App Launches in Indonesia

Customers can conveniently pay for purchases, earn Stars and find nearby stores

The Starbucks mobile payment experience builds on a rapidly-expanding portfolio of digital innovations across the China and Asia Pacific region

JAKARTA; November 18, 2016 – Starbucks Indonesia today announced the expansion of the company’s industry-leading digital ecosystem with the launch of Starbucks® Mobile App in Indonesia, providing a fast and convenient way for customers to pay for in-store purchases at the more than 260 stores across the market.  

Building on the cashless payment system Starbucks Indonesia introduced in 2013 with Starbucks Card, Starbucks® Indonesia Mobile App for iPhone® and Android™ enables customers to quickly pay for in-store purchases by scanning the barcode linked to a registered Starbucks Card. Customers can register multiple Starbucks Cards onto their account, all of which are seamlessly linked to the Starbucks mobile app. In addition to mobile payment, the Starbucks® Indonesia Mobile App puts the latest information on Starbucks products at customers’ fingertips with an easy-to-browse menu of beverage, food and merchandise, as well as a convenient store locator.

From November 18-30, customers can celebrate the app by enjoying a complimentary Earl Grey Jelly Frappuccino® blended beverage with any beverage purchased using Starbucks® Indonesia Mobile App.

“We are pleased to introduce the Starbucks® Indonesia Mobile App to our customers, offering a fast and convenient way to pay for purchases, earn Stars, and much more,” said Roger van Tongeren, vice president, Marketing and Operations, Starbucks Indonesia. “This is the latest Starbucks innovation which aims to provide an enhanced experience and meet customers’ needs in the digital space, while continuing to provide an exceptional experience in our stores.”

Starbucks will continue to unlock business opportunities and explore new ways to connect with our customers through digital experiences such as the Starbucks® Indonesia mobile app and social media.

Key features of Starbucks Indonesia Mobile App

Starbucks Card: Conveniently pay using the virtual card with ‘Shake to Pay’ feature, top up from credit card, and track Starbucks Rewards Stars. A complete Starbucks Card management system with card registration feature, balance transfer from one card to another and view past transactions.

Store Locator: An easy way to locate the nearest Starbucks store, complete with store opening hours and amenities.

Product Information: Explore the range of beverage, food, whole bean, VIA and merchandise from the menu. Discover the latest seasonal beverages and promotions.


About PT. Sari Coffee Indonesia

PT. Sari Coffee Indonesia is made possible through the relationship between Starbucks® Coffee International and PT Mitra Adiperkasa, one of the most renowned department store and branded goods companies in the country. It is also the sole company exclusively licensed to set up and operate Starbucks® in Indonesia.

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