divisional senior vice president, West Division
Tom Ferguson is the west division senior vice president for the Pacific Northwest, Western Mountain, South Central, California, Arizona and Hawaii, and is a key member of Starbucks U.S. Operations leadership team. Tom is responsible for leading a team of regional vice presidents to create and maintain the Starbucks Experience for customers and partners (employees) throughout Starbucks stores in the division.
Tom began his career with Starbucks as a regional director in Southern California in 2005. His next step was joining the licensed store team as a director of operations in the Pacific Northwest and Western Mountain markets. Tom then took a time-limited assignment as a regional vice president in Los Angeles, prior to taking a one-year assignment as a regional director in Manhattan/New York Metro. He was then promoted to the Southeast regional vice president and moved to the Los Angeles/Central California region to support that market for several years before being promoted to his current role in 2015.
Prior to joining Starbucks, Tom spent the majority of his career with Kinko’s as a field leader, holding positions from branch manager to market sales and operations director. He also held a leadership position with Office Depot.
Tom is an Ohio native; he holds a B.S. from Ohio University. He also served on the board of Make-A-Wish Foundation of Greater Los Angeles. Tom resides in Seattle with his wife and has two college-aged children.