Create Opportunities, Connect Communities

Create Opportunities, Connect Communities


Baltimore Starbucks Showcases Treats from Local Cupcake Shop

Baltimore Starbucks Showcases Treats from Local Cupcake Shop

“Taking people in to train them for jobs, customer service skills and how to operate a business will be great for Baltimore,” said Sandra McNeil.

New Starbucks Store Brings Opportunities to East Baltimore

New Starbucks Store Brings Opportunities to East Baltimore

“I think Starbucks brings hope to the whole community and it can bridge the old and the new," said Keshia Thomas, Starbucks store manager.

A Starbucks in Jamaica, Queens, Thrives by Creating Opportunities for All

A Starbucks in Jamaica, Queens, Thrives by Creating Opportunities for All

Opened one year ago, a Starbucks in Jamaica, Queens, has had an impact on its community – from the young people enrolled in the onsite job skills training programs to those hired at the store.

Starbucks Supports Revitalization Effort in Birmingham, Alabama

Starbucks Supports Revitalization Effort in Birmingham, Alabama

Starbucks initiative to support local economic development in lower income communities expands with the groundbreaking of a new store in the Five Points West district of Birmingham, Alabama.

Opportunity Youth Find a Career Path at Starbucks

Opportunity Youth Find a Career Path at Starbucks

One year ago, many young adults left an Opportunity Youth Fair and Forum in Phoenix with job offers from Starbucks. Prisma Paredes is among the partners who say they've received something even more vital and far-reaching than a job.  

Meet the Starbucks Partners of Englewood, Chicago

Meet the Starbucks Partners of Englewood, Chicago

Despite problems, they see potential. Partners (employees) are optimistic that new development from Starbucks and other businesses will lead to a brighter future in the community they still call “home.”

Starbucks Opens in Englewood, Chicago

Starbucks Opens in Englewood, Chicago

"There is in fact a long-term movement underway to revitalize these neighborhoods and return the story to one of hope, resilience and progress,” said Rodney Hines, director for community investments for Starbucks U.S. Retail Operations.

South Chicago Bake Shop Treats Starbucks Customers

South Chicago Bake Shop Treats Starbucks Customers

“I enjoy baking, but that’s not the reason that I get up every day. There are a lot of things taking place in Chicago that I would like to help change,” said Rachel Bernier-Green, owner of ‘Laine’s Bake Shop.

Chicago Artist Captures Community for Englewood Starbucks

Chicago Artist Captures Community for Englewood Starbucks

“The initial idea was thinking about a huge wall on which the same image was repeated, but each version was unique in its own way, said David Anthony Geary, referring to his "men-in-suits" abstract featured in the new South Side Starbucks.

Opportunity Youth Add Value to Starbucks Stores

Opportunity Youth Add Value to Starbucks Stores

Starbucks partners recruited through the 100,000 Opportunities Initiative demonstrate a strong sense of community and a commitment to customer service.

Starbucks Expands Youth Job Training Initiative to Phoenix

Starbucks Expands Youth Job Training Initiative to Phoenix

The Starbucks at 7th Avenue and Camelback Road in Phoenix, is one of only three locations in the U.S. with an in-store training center. Meet the baristas and managers at this store.

The Starbucks Foundation Awards $1.3M in Youth Grants

The Starbucks Foundation Awards $1.3M in Youth Grants

“We believe opportunity youth are the future of America’s workforce and simply need a chance to demonstrate their potential,” said John Kelly, Starbucks svp of Global Responsibility, Community and Public Policy.

Starbucks and Top U.S. Companies Extend 700 Job Offers in Seattle

Starbucks and Top U.S. Companies Extend 700 Job Offers in Seattle

More than half of the young people who interviewed with Starbucks and other top employers, during a 100,000 Opportunities Initiative hiring fair in Seattle, received on-the-spot job offers. 

What it’s Like to be Interviewed by Howard Schultz

What it’s Like to be Interviewed by Howard Schultz

“I was surprised by how open he was to me,” said Davontia Porter. “I felt comfortable for the first time in an interview, like I’m not being judged. Like I belong.”

Hundreds of Offers Extended at Seattle Job Fair

Hundreds of Offers Extended at Seattle Job Fair

In a continuing effort to connect these young people with meaningful jobs and career paths, the 100,000 Opportunities Initiative brought its national youth hiring movement to Seattle.

Creating Career Opportunities for South Africans

Creating Career Opportunities for South Africans

Starbucks, along with its regional partner Taste Holdings, prepare dozens of young South Africans for employment through an innovative training program.

Natalie DuBose Offers a New Image of Ferguson

Natalie DuBose Offers a New Image of Ferguson

“Hope is in the air. We’re a resilient community. Standing up against that wall, we came out stronger than ever," said Natalie DuBose, owner of Natalie's Cakes & More in Ferguson, Missouri.

Starbucks Ferguson Store Manager, ‘I was opportunity youth’

Starbucks Ferguson Store Manager, ‘I was opportunity youth’

That’s what Cordell Lewis told us as we talked about growing up in Missouri, his new career with Starbucks, and how he’ll coach the partners he hired for of Starbucks first store in Ferguson.

Meet the Partners of Starbucks Ferguson, Missouri Store

Meet the Partners of Starbucks Ferguson, Missouri Store

The baristas and managers of Starbucks new Ferguson store range in age from 16 to 37 and they’ve been with the company from just a few months to more than 14 years. Read their bios and see their photos.

Video: Why Starbucks Opened a Store in Ferguson, Missouri

Video: Why Starbucks Opened a Store in Ferguson, Missouri

Most people who've heard of Ferguson, Missouri, have an image of the community that came from media reports during unrest there 20 months ago. But there's more to Ferguson, including a new Starbucks store.

Starbucks Extends Its Mission of Nurturing the Human Spirit to Those in Need

Starbucks Extends Its Mission of Nurturing the Human Spirit to Those in Need

For hundreds of Starbucks volunteers, offering hospitality is a priority.

Youth Prepare for Jobs with Help from Starbucks Partners

Youth Prepare for Jobs with Help from Starbucks Partners

Starbucks baristas and store managers are mentoring young people in cities around the world this month, with an estimated 40,000 partners participating in Starbucks Global Month of Service. 

Extreme Park Makeover Still Enjoyed 10 Years Later

Extreme Park Makeover Still Enjoyed 10 Years Later

“During weekdays, it was mostly Starbucks partners who came to volunteer,” said Maisha Barnett, founder of the Powell Barnett Legacy Project. “They did most of the major work."

Starbucks Saves a Place for Victim of Boston Marathon Bombing

Starbucks Saves a Place for Victim of Boston Marathon Bombing

“I’ve created some really good memories by running myself and having my fundraiser by Starbucks at the finish line,” said Heather Abbott. “I have a lot to look forward to, so I don’t cringe when I think about going back there.”

Starbucks Raises Funds to Help with Refugee Relief Efforts

Starbucks Raises Funds to Help with Refugee Relief Efforts

With millions of refugees fleeing conflicts in Syria and seeking safety across Central and Western Europe, Starbucks is using the scale of its digital platforms to raise funds for crisis relief organizations.

Hundreds of Seattle-Area Jobs Available at Hiring Fair on May 5

Hundreds of Seattle-Area Jobs Available at Hiring Fair on May 5

“A great first job can truly open up a pathway to lifelong opportunity for a young person,” said Howard Schultz. “Starbucks is proud to partner with the community in Seattle to connect Opportunity Youth with a pathway to their first job."

Starbucks Opens in Jamaica, Queens, New York

Starbucks Opens in Jamaica, Queens, New York

“Throughout Starbucks 45 years, we’ve challenged ourselves to help create opportunities for our partners and the communities we serve,” said Rodney Hines. 

A History of Giving Back Fuels Starbucks Global Month of Service

A History of Giving Back Fuels Starbucks Global Month of Service

“What truly embodies the spirit of our company is courage and passion – courage and passion to improve the lot of others and to not be a bystander.” 

Farmers in Thailand Benefit from Starbucks Community Store

Farmers in Thailand Benefit from Starbucks Community Store

“The Community Store at Langsuan reflects our commitment to creating positive changes in our community, and sustaining local coffee and farming communities,” said Murray Darling, managing director, Starbucks Coffee Thailand.

Meet the Partners of Starbucks Jamaica, Queens Store

Meet the Partners of Starbucks Jamaica, Queens Store

They range in age from 16 to 36 and they’ve been with Starbucks from a just a few weeks to 18 years. Their ultimate career goals include becoming a police detective, a firefighter, a teacher, and leaders at Starbucks.

A First-of-Its-Kind Starbucks Store Opens in Queens, New York

A First-of-Its-Kind Starbucks Store Opens in Queens, New York

“I know there are people in Jamaica right now who don’t feel like they have options or hope. I’m here, and Starbucks is here, to say – you do," said Alisha Wrencher, Starbucks store manager.

Starbucks Legal Expertise Assists Innocence Project

Starbucks Legal Expertise Assists Innocence Project

“Starbucks volunteers review the files and answer some questions that will help us determine if we keep reviewing or gather additional information or close the file,” said Fernanda Torres of Innocence Project Northwest.

Meet the Starbucks Barista Who’s Learning Sign Language for a Customer

Meet the Starbucks Barista Who’s Learning Sign Language for a Customer

Genuine connections between baristas and customers happen every day in Starbucks stores around the world. One of those moments of connection filled social media and news sites this week. 

Starbucks UK Stores Help Farmers 4,000 Miles Away

Starbucks UK Stores Help Farmers 4,000 Miles Away

Aaron Swift returned from an emotional four-day journey in Rwanda with one goal in mind: “I wanted to find a way to help Rwandan farmers and educate my peers at the same time."

GIFs: American Sign Language (ASL) Words to Describe Coffee

GIFs: American Sign Language (ASL) Words to Describe Coffee

Often conversations between Starbucks baristas and customers are in American Sign Language. Here Deaf partners share six coffee-related sign language words.

More Than 1,000 Youth Offered Jobs During 100,000 Opportunities Hiring Fair

More Than 1,000 Youth Offered Jobs During 100,000 Opportunities Hiring Fair

“Providing a young person with the opportunity for a job helps create a path to a fulfilling career,” said Los Angeles Mayor Eric Garcetti.

A Surprise for the Last Person Interviewed at LA Job Fair

A Surprise for the Last Person Interviewed at LA Job Fair

How did a 55-year-old woman, a recent cancer survivor, end up getting a job offer at this event designed for 16- to 24-years-olds who are not working and out of school?

Thousands Attend 100,000 Opportunities Initiative Job Fair in LA

Thousands Attend 100,000 Opportunities Initiative Job Fair in LA

More than 30 companies engaged with the thousands of young people who attended the day-long resource and job fair. 

Mychal’s Story: Finding Opportunity as a Teavana Partner

Mychal’s Story: Finding Opportunity as a Teavana Partner

“It’s hard to believe that a simple conversation led to a job. I was just being myself and they liked me for being me," said Mychal Brown, a partner in Phoenix. 

100,000 Opportunities Initiative to Bring Hiring Fair and Forum to LA Feb. 11

100,000 Opportunities Initiative to Bring Hiring Fair and Forum to LA Feb. 11

“An opportunity is all these young people need – a chance to show their skills and to work hard," said Los Angeles County Supervisor Don Knabe.

Starbucks Contributes Legal Expertise to “Homeless Youth Handbook”

Starbucks Contributes Legal Expertise to “Homeless Youth Handbook”

Starbucks pro bono legal resources helped establish the “Homeless Youth Handbook” as an essential tool for an underserved and in-distress community.

A Starbucks Partner with Autism Hopes a Video with 50 Million Views ‘Opens Minds’

A Starbucks Partner with Autism Hopes a Video with 50 Million Views ‘Opens Minds’

Social media attention began for Sam after a Starbucks customer in Toronto noticed him dancing as he prepared beverages. Here's the story behind the viral video.

On MLK Day, Starbucks Partners Help Their Communities

On MLK Day, Starbucks Partners Help Their Communities

Whether delivering coats to kids in Kyrgyzstan or making meals for military families, Starbucks partner Spencer Bowen finds a way to assist people in need. 

Community Connection Emphasized at Groundbreaking for Starbucks Ferguson

Community Connection Emphasized at Groundbreaking for Starbucks Ferguson

Starbucks recruits and partners locally as its first store in Ferguson, Missouri, begins to take shape. 

Starbucks Canada Takes Bold Steps to Tackle National Youth Unemployment

Starbucks Canada Takes Bold Steps to Tackle National Youth Unemployment

As one of the country’s leading employers for young people, Starbucks is taking a leadership position by committing 10 percent of its store hires to Opportunity Youth.

Sign Language Exchange Between Starbucks Barista and Customer Inspires Others

Sign Language Exchange Between Starbucks Barista and Customer Inspires Others

The order for a tall Mocha Frappuccino and a tall Salted Caramel Mocha Frappuccino wasn’t unusual, but the way the order was communicated has surprised many viewers.

Safe Place Program Rolls Out to Starbucks Stores in Seattle

Safe Place Program Rolls Out to Starbucks Stores in Seattle

Starbucks has embraced Safe Place and expects to complete the process of circulating signage to nearly 100 company-owned stores in the greater Seattle area and have some 2,000 partners trained by November 9.

Hundreds of Job Offers at the 100,000 Opportunities Fair in Phoenix

Hundreds of Job Offers at the 100,000 Opportunities Fair in Phoenix

You're hired! Meet individuals who will soon be wearing a green apron after Starbucks extended job offers to many young people.

Partners with Disabilities find a Welcoming Community at Starbucks

Partners with Disabilities find a Welcoming Community at Starbucks

“It’s important to build diverse teams to represent our customer base, local communities and who we are as a company. When people think differently, they bring useful perspectives to the table.”

Starbucks Helps Create Career Pathways for Students

Starbucks Helps Create Career Pathways for Students

“We prepare students for college by providing them with counseling, campus tours and service learning as well as opportunities for leadership development," said Marilu Flores, Community Relations Specialist for AAMA.

Newly-Hired Starbucks Barista Offers Advice to Peers

Newly-Hired Starbucks Barista Offers Advice to Peers

“You just have to keep remembering that other people will believe in you," said Raven Myers. "They want what’s good for you. They want you to do well in life and they have high expectations for you. But you have to do it for yourself.”

Starbucks is Recognized as a Top Employer for Disability Hiring and Inclusion

Starbucks is Recognized as a Top Employer for Disability Hiring and Inclusion

Starbucks scored 100 out of 100 on a new Disability Equality Index survey, a joint initiative of the American Association of People with Disabilities and the U.S. Business Leadership Network.

Seahawks to Serve as Guest Starbucks Baristas

Seahawks to Serve as Guest Starbucks Baristas

To raise awareness for the work A Better Seattle and Alive & Free conduct in the region, a select group of Seahawks players will be guest baristas alongside Alive & Free outreach workers at Seattle-area Starbucks stores.

Starbucks Brings Hiring Effort to Phoenix, Connecting Opportunity Youth

Starbucks Brings Hiring Effort to Phoenix, Connecting Opportunity Youth

“As we look ahead to Phoenix, where one in five youth is not in school or employed, we have a critical opportunity to accelerate our collective hiring efforts and create meaningful lifelong opportunities for all," said Howard Schultz.

The Starbucks Foundation Supports Refugee Relief Organizations

The Starbucks Foundation Supports Refugee Relief Organizations

“Like many of you, over these last few months I have watched with a very heavy heart as refugees from any number of war-torn countries arrive here in Europe – almost all with no place to go, no family, and very little money or belongings,” said Kris Engskov, president Starbucks EMEA.

Video: A Starbucks Partner Hired at the First Opportunity Fair

Video: A Starbucks Partner Hired at the First Opportunity Fair

“Employed teens face a better fate in life.  They are more likely to enroll and graduate from college and their earning potential greatly exceeds those who did not work as teens,” said Toni Preckwinkle, president of the Cook County Board. 

100,000 Opportunities Initiative Offers Jobs to 600 Chicago Youth

100,000 Opportunities Initiative Offers Jobs to 600 Chicago Youth

"I truly believe that these young men and women are not the biggest challenge facing our economy – they are our greatest opportunity," said Howard Schultz. 

Chicago Opportunity Fair & Forum

Chicago Opportunity Fair & Forum

More than 4,000 young adults are attending the first-ever Opportunity Hiring Fair & Forum which includes workshops, on-the-spot hiring, college counseling, skills development, and entertainment.

The Seattle Seahawks and Starbucks Debut a New Limited-Edition Gift Card

The Seattle Seahawks and Starbucks Debut a New Limited-Edition Gift Card

For the third season, Starbucks and the Seattle Seahawks are teaming up to offer a limited-edition gift card. Both hometown organizations are committed to building safer, stronger neighborhoods in the Seattle area through initiatives like A Better Seattle

29 Companies to Kick Off the 100,000 Opportunities Initiative in Chicago

29 Companies to Kick Off the 100,000 Opportunities Initiative in Chicago

“Like all of us, these young people need clear pathways to employment so they can acquire the skills and support to be work ready,” said Sheri Schultz.

In Ferguson, Where the World Saw Destruction Starbucks Sees Promise

In Ferguson, Where the World Saw Destruction Starbucks Sees Promise

"We’ve been shipping caramel cakes left and right just because of the buzz that they’re in the Starbucks stores," said Natalie DuBose, owner of Natalie's Cakes & More in Ferguson, Missouri.

Starbucks Barista: ‘I was a lost little girl”

Starbucks Barista: ‘I was a lost little girl”

Life as an adult started long before it was supposed to. My childhood was taken away at the age of three through physical and sexual abuse in my home.

How Starbucks Foundation Grants Support Young People

How Starbucks Foundation Grants Support Young People

“There are no magic words that turn a student’s life around,” a City Year educator said. “It takes a steady drumbeat of support." 

Top U.S.-Based Companies Launch the “100,000 Opportunities Initiative”

Top U.S.-Based Companies Launch the “100,000 Opportunities Initiative”

“Breaking down barriers to employment for young people doesn’t just help the individual workers – it benefits entire communities and the economy at large,” said U.S. Secretary of Labor Thomas E. Perez.

Starbucks Deepens Investments in Diverse, Under-represented Communities

Starbucks Deepens Investments in Diverse, Under-represented Communities

“We have a long history of developing stores in diverse neighborhoods and we hope to do even more to bring great jobs and drive economic opportunity for all,” said Blair Taylor, Starbucks chief community officer. 

New York Times Op-Ed: Connecting Young People With Jobs

New York Times Op-Ed: Connecting Young People With Jobs

The Schultz Family Foundation, which began in 1996, is committing $30 million to helping young people enter and advance in the work force. It will invest in programs that create clear paths to employment in customer service, technology and retail.

Starbucks Supports its Partners in Charleston

Starbucks Supports its Partners in Charleston

 “I’m deeply sorry on behalf of our entire company for all that you are going through. Living in this beautiful, historic city it’s tragic this could happen," said Howard Schultz. "Please take care of one another, and know that together, we will not be bystanders.”

Starbucks Canada Baristas Training Program Reaches 500 Graduates

Starbucks Canada Baristas Training Program Reaches 500 Graduates

“Before joining the Baristas program, I felt like a bird in a nest, watching everyone take flight while I sat back because I didn’t have the confidence or courage to leave the nest,” Kalib Swaby said. “Being in this program taught me how to fly.”

Three Ways Starbucks is Driving Opportunity Youth Hiring

Three Ways Starbucks is Driving Opportunity Youth Hiring

“We have a need for candidates who are looking for careers with upward mobility, driven to succeed and have a good work ethic,” said Steve Sposari, CEO of SK Foods.

Life After Football? Seahawks Players Try Out Corporate Jobs at Starbucks

Life After Football? Seahawks Players Try Out Corporate Jobs at Starbucks

Touring Starbucks headquarters in Seattle as part of the Seahawks job shadow program, Garry Gilliam comes across as a man whose interests are as broad as his shoulders. 

Hometown: ‘Little Big Show’ Connects Youth with the Arts

Hometown: ‘Little Big Show’ Connects Youth with the Arts

“Every study that you look at about development and when people select the identity they’re going to carry with them in adulthood tells you that process happens between the ages of 13 and 25,” observed Holly Arsenault. 

Increasing Empathy through Starbucks Community Service

Increasing Empathy through Starbucks Community Service

"Service is one of the great mechanisms to increase empathy toward other people," said Blair Taylor, chief community officer. 

Partners Around the World Offer Career Advice to Young Adults

Partners Around the World Offer Career Advice to Young Adults

In Hong Kong, what begins as a student workshop on resume writing and job interviewing techniques could end with an internship with Starbucks. 

A Door to Opportunity Opens for a Formerly Homeless Partner

A Door to Opportunity Opens for a Formerly Homeless Partner

Not too long ago, Jenna Williams was homeless. Today, she’s wearing a green apron, pulling espresso shots, and laughing with customers in the same store she used to huddle in on the cold, snowy Denver days.

Young People in Philadelphia Demonstrate Their Desire to Succeed

Young People in Philadelphia Demonstrate Their Desire to Succeed

More than 325 young adults filtered into the YouthBuild Philadelphia Charter School for an unusual day of learning. Instead of studying science or history, they were perfecting their resumes and interviewing for jobs. 

Starbucks Foundation Awards $200,000 to Canadian Youth Organizations

Starbucks Foundation Awards $200,000 to Canadian Youth Organizations

"Covenant House Vancouver is honored to receive such an impactful gift from Starbucks Foundation to help us support at-risk and homeless youth who want to change their lives," said Krista Thompson, Executive Director, Covenant House Vancouver.

Why Opportunity Youth is the Focus of Starbucks 5th Annual Global Month of Service

Why Opportunity Youth is the Focus of Starbucks 5th Annual Global Month of Service

A personal essay by Starbucks chief community officer Blair Taylor on "one of the biggest issues of our time."

Starbucks Contributes $500,000 to Pike Place MarketFront Expansion

Starbucks Contributes $500,000 to Pike Place MarketFront Expansion

“Pike Place Market is where it all began for Starbucks. Our customers from around the world visit this iconic store because it is where our values, our spirit for community and connection come from,” said John Kelly, Starbucks senior vice president of Global Responsibility and Public Policy.

Hometown: Hot Java Cool Jazz Shines a Light on Talented Teens

Hometown: Hot Java Cool Jazz Shines a Light on Talented Teens

Who knows how many burgeoning musicians have experienced similar pivotal moments? This year, Starbucks Hot Java Cool Jazz will mark its 20th anniversary of celebrating local talent.

Starbucks Surprises Job Fair Participants with On-the-Spot Hiring

Starbucks Surprises Job Fair Participants with On-the-Spot Hiring

“The challenge for me was figuring out what job I wanted to do,” said Elisha Hawkins, receptionist at Starbucks San Francisco Regional Office. “I needed help determining what my passion was and how I could use that to be successful in a job.”

Finding Meaning Through Service to a Community

Finding Meaning Through Service to a Community

“The theme that punctuates most of my career is the search for ways to address the socioeconomic inequities that exist in our world,” said Rodney Hines. “Community service is one way we use our scale as a global company to do just that in the neighborhoods where we do business.”

Starbucks and 5 Mayors Create Opportunities for Young Adults

Starbucks and 5 Mayors Create Opportunities for Young Adults

“We fundamentally believe we need to work with our country’s mayors and other community leaders to come together and help create pathways to opportunity in education and employment," said Blair Taylor.